Privacy Policy

Introduction

Welcome to Guyana Herbal ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Account creation date

Usage Data

We automatically collect certain information when you use our platform:

• Chat queries and conversations about herbal remedies
• Feedback on AI-generated suggestions
• Session information and timestamps
• Device and browser information

How We Use Your Information

We use the collected information for:

• Service Provision: To provide and maintain our educational platform
• Account Management: To manage your account and authentication
• Improvement: To analyze usage patterns and improve our AI suggestions
• Communication: To send important updates about our service
• Analytics: To understand how users interact with herbal information

Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices. We use Lovable Cloud (powered by Supabase) for data storage and authentication, which employs:

• End-to-end encryption for sensitive data
• Secure authentication protocols
• Regular security updates and monitoring
• Compliance with data protection regulations

Third-Party Services

We use the following third-party services:

• Lovable Cloud: For backend infrastructure, database, and authentication
• Google Gemini AI: For generating herbal remedy suggestions (no personal data is shared with AI)

Your Rights

You have the right to:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and data
• Data Portability: Request a copy of your data
• Opt-Out: Opt out of non-essential communications

Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or sell your data to advertisers.

Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through the platform or reach out to Alpha Lab Technologies.